It’s easy to look at large coffee chains and their technology and assume that they can only pull it off because of their size. But the fact is, any coffee shop can introduce an app. It doesn’t matter if they have one location or 10,000 locations.

Coffee shops tend to suffer from low average order sizes and high fixed costs. There’s a charge for every transaction run through your credit card processors, and labour involved in fulfilling each order. One strategy to increase the profitability of your restaurant is to generate more revenue per…

Your mobile app is live. Now what? Well first, you need to tell your customers about it so they can start using it.

A loyalty and rewards program is an important part of the growth strategy for cafes. If you increase your customer retention by just 5%, that can increase your profit by 25% to 95%. A rewards and loyalty program is an excellent way to keep customers engaged and interested in your brand.